This is the slides I presented in the evening.
Some folks also asked me about materials related to conversation patterns and working with business people. This the list with some resources
- My stuff at this blog
- My stuff at InfoQ
- My stuff at Conversation Patterns for Software Professionals
- Bridging Communication Gap, by Gojko Adzic – is about improving communication between customers and development teams; how to create quality software with Agile techniques
- Specification by Example – explains core concepts founded in Bridging Communication Gap in more details
- Non-violent Communication. Language of Life – great book by Marshall Rosenberg about advanced communication skills
- Core Protocols – these are procedures for improving personal communications and team meetings for total nerds 🙂
- Fearless Change by Linda Rising and materials on her home page